Last updated: September 2026
SparkChange respects your privacy and is committed to handling personal information responsibly and transparently.
This Privacy Notice explains what information we collect through sparkchange.studio, why we use it, and the choices you have regarding your information.
1. Who we are
SparkChange provides strategic foresight, scenario planning, strategy advisory, and related services.
For questions about this Privacy Notice or the way we handle personal information, please contact:
SparkChange
Singapore
Email: connect@sparkchange.studio
2. Information we collect
We collect only the information reasonably necessary to operate our website, communicate with you, and provide our services.
Information you provide to us
When you use our contact form, we may collect:
- your name;
- your email address; and
- the content of your message.
If you subscribe to SparkChange updates, we may collect your email address and information relating to your subscription preferences.
Please do not submit sensitive personal information through our website unless it is necessary for your enquiry.
Information collected automatically
When you visit our website, certain technical information may be collected automatically by our website, hosting provider, security tools, or related services. This may include:
- IP address;
- browser and device information;
- date and time of access;
- pages visited;
- referring website; and
- technical information used for website security and troubleshooting.
We use this information primarily to operate, secure, and improve the website.
3. How we use your information
We may use personal information to:
- respond to enquiries and communicate with you;
- explore or establish a potential professional engagement;
- provide information or services you have requested;
- send SparkChange news, insights, or updates where you have chosen to receive them;
- operate, maintain, and improve our website;
- prevent spam, fraud, misuse, and security incidents;
- comply with applicable legal or regulatory obligations; and
- establish, exercise, or defend legal rights where necessary.
We do not use information submitted through our contact form for unrelated marketing purposes without your consent.
4. Newsletter and updates
If you choose to receive occasional SparkChange news, insights, or updates, we will use your email address for that purpose.
You may unsubscribe at any time by using the unsubscribe option provided in our communications or by contacting us at connect@sparkchange.studio.
Withdrawing your consent does not affect the lawfulness of processing that occurred before withdrawal.
5. Cookies and similar technologies
Our website may use cookies and similar technologies that are necessary for the website to function properly, maintain security, or remember certain settings.
Where we use optional analytics or similar technologies, we will seek consent where required by applicable law.
You can also manage cookies through your browser settings. Disabling certain cookies may affect the way some parts of the website function.
6. Google reCAPTCHA
We use Google reCAPTCHA on our website to help distinguish legitimate users from automated spam and abusive submissions.
When you interact with reCAPTCHA, Google may process technical information such as your IP address, browser information, device information, and interaction data in accordance with Google’s own privacy terms.
reCAPTCHA is used for website security and spam prevention.
7. Analytics
We may use website analytics tools to understand how visitors use SparkChange’s website and to improve its performance and content.
Where analytics technologies require consent under applicable law, they will only be used after the relevant consent has been provided.
Analytics information is used in aggregate wherever reasonably possible and is not used by SparkChange to build detailed individual profiles of website visitors.
8. Legal basis for processing
Where data protection law requires us to identify a legal basis for processing personal information, we may rely on:
- your consent, for example when you subscribe to email updates or consent to optional cookies;
- steps taken at your request before entering into a contract, for example when you contact us about a potential engagement;
- our legitimate interests, including operating and securing our website, responding to professional enquiries, preventing abuse, and improving our services; and
- compliance with legal obligations, where applicable.
9. Sharing of information
We do not sell personal information.
We may share information with service providers that help us operate our website and communications, such as:
- website hosting providers;
- website security and spam-prevention providers;
- email and communication service providers;
- analytics providers, where applicable; and
- professional advisers where reasonably necessary.
These providers may process information on our behalf or under their own applicable privacy terms.
We may also disclose information where required by law or where reasonably necessary to protect our rights, users, systems, or services.
10. International data transfers
SparkChange operates internationally and may use service providers located in different countries.
As a result, personal information may be processed in jurisdictions other than the country from which you access the website. Where required, we take reasonable steps to ensure appropriate safeguards are in place for such transfers.
11. How long we keep information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including legitimate business, legal, accounting, and security purposes.
For example:
- contact enquiries may be retained for as long as reasonably necessary to manage the enquiry and any resulting professional relationship;
- newsletter subscription information is generally retained until you unsubscribe or the service is discontinued; and
- technical and security information may be retained for a limited period for security, troubleshooting, and fraud-prevention purposes.
Information that is no longer required will be deleted, anonymised, or securely disposed of where reasonably practicable.
12. Your rights and choices
Depending on where you are located, applicable data protection law may give you rights relating to your personal information, including the right to:
- request access to information we hold about you;
- request correction of inaccurate information;
- request deletion of your information in certain circumstances;
- object to or request restriction of certain processing;
- withdraw consent where processing is based on consent; and
- request portability of certain information where applicable.
You may also have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.
To make a privacy-related request, contact us at connect@sparkchange.studio.
We may need to verify your identity before responding to certain requests.
13. Security
We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.
However, no internet-based system can be guaranteed to be completely secure.
14. External links
Our website may contain links to websites operated by third parties.
SparkChange is not responsible for the privacy practices or content of external websites. We encourage you to review the privacy notices of those websites when you visit them.
15. Children’s privacy
The SparkChange website and services are intended primarily for professional and organisational audiences and are not directed at children.
We do not knowingly seek to collect personal information from children through this website.
16. Changes to this Privacy Notice
We may update this Privacy Notice from time to time to reflect changes to our website, services, technology, or legal requirements.
The latest version will be published on this page with the date of the most recent update.
17. Contact us
For questions, requests, or concerns relating to privacy, please contact:
SparkChange
Email: connect@sparkchange.studio